Privacy Policy

Last updated: January 31, 2020

Our Services include our websites, apps and other services that link to this Policy. This Policy describes the types of information we may collect from you or that you may provide when using our Services, as well as our practices for collecting, using, maintaining, protecting and disclosing that information.

This Policy applies to the information we collect:

  • When you use or interact with our Services.
  • In your email, text and other electronic messages with us.
  • Through our mobile and desktop websites and applications.

Please read this Policy carefully to understand our policies and practices regarding your information and how we use and treat it. If you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using our Services, you agree to accept the terms and conditions set forth in this Policy. This policy may change from time to time (see “ Changes to our Privacy Policy ”). Your continued use of our Services after we make changes is deemed acceptance of those changes, so please check the Policy periodically for updates.

EU-US Privacy Shield and Swiss-US Privacy Shield

ConsignadoJa complies with the EU-US Privacy Shield Framework (the “EU-US Privacy Shield”) and the Swiss-US Privacy Shield Framework (the “Swiss-US Privacy Shield”) as set forth by the US Department of Commerce regarding the collection, use and retention of personal information from European Union member countries and Switzerland. ConsignadoJa has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Responsibility for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access and Recourse, Enforcement, and Liability (the “Privacy Shield Principles”). If there is any conflict between the policies set out in this Policy and the Privacy Shield Principles, the Privacy Shield Principles will control.

To learn more about the Privacy Shield program and to view our certification page, visit https://www.privacyshield.gov/

ConsignadoJa is subject to the investigative and enforcement powers of the Federal Trade Commission (the “FTC”). In addition, with respect to any human resource-related data that may be transferred from the EU to the US in connection with or in the context of any employment relationship with an EU-based employee, ConsignadoJa is committed to cooperating with data protection authorities. EU data. (or DPAs) in the relevant country in relation to any EU-based employee and comply with the advice provided by such DPAs in relation to the foregoing.

Children under 13 years old

Our Services are not intended for use by children under 13 years of age. No one under the age of 13 may provide any information to or through our Services. We do not knowingly collect personal information from children under the age of 13 and do not direct our Services to children under the age of 13. If you are under the age of 13, please do not use or provide any information through our Services. If we learn that we have collected or received personal information from a child under the age of 13 without verification of parental consent, we will delete that information.

Information We Collect About You and How We Collect It

We collect various types of information from and about users of our Services, including information:

  • by which you can be personally identified, such as your name, postal address, email address, telephone number or any other identifier by which you can be contacted online or offline (“Personal Information”);
  • this is about you but does not individually identify you, such as your IP address, referral data, and browser type and platform; and/or
  • about your internet connection, the equipment you use to access our Services and usage details.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you use our Services. Information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons, pixels and other tracking technologies.
  • From third parties, for example, our business partners and commercial vendors that we use to implement or provide our Services.

Information you provide to us

The information we collect through our Services may include:

Information you provide by filling out forms through our Services. This includes information provided at the time of registering to use our Services, subscribing to our Services, posting material or requesting additional services. We may also request information when you report a problem with our Services.

The information you provide to us also includes records and copies of your correspondence (including email addresses from which any correspondence is received), if you contact us.

Information we collect through automated data collection or tracking technologies

As you use our Services, we may use automatic data collection or tracking technologies to collect certain information about your equipment, browsing actions and patterns, including:

  • Details of your use of our Services, including traffic data, referral data, location data, logs and other communication data and the features you use (or information you retrieve) on our Services.
  • Information about your computer or other device and Internet connection, including your IP address, operating system and browser type.

We may also use these technologies to collect information about your online activities over time and across third-party websites or other online services (for example, behavioral tracking).

The information we automatically collect is statistical data and does not include personal information, but we may retain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Services and provide a better and more personalized service to our users.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies) . A cookie is a small file placed on your computer's hard drive. You can refuse to accept browser cookies by activating the appropriate settings in your browser. However, if you select this setting, you may not be able to access certain parts of our Services. Unless you have adjusted your browser settings so that it refuses to accept cookies, our system(s) and technologies will issue cookies when you point your browser to our Services.
  • Cookies Flash . Certain features of our Services may use locally stored objects (or “flash cookies”) to collect and store information about your preferences and navigation to, from and within our Services. Flash cookies are not managed by the same browser settings used for browser cookies.
  • Web Beacons . Portions of our Services may contain small electronic files known as web beacons (sometimes also called clear gifs, pixel tags and single-pixel gifs) that allow us, for example, to count users who have visited pages and other related websites statistics (for example , logging the popularity of certain site content, and checking system and server health).

We do not automatically collect personal information, but we may link this information to personal information about you that we collect or receive from other third-party sources or that you provide to us.

Use of cookies and other tracking technologies by third parties

Some content or applications, including advertisements, on our Services are served or provided by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Services. The information they collect may be associated with your personal information, or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based advertising (behavioral or retargeting) or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have a question about an ad or other targeted content, please contact the responsible provider directly. For information about how you can opt out of receiving advertising or targeted content from many providers, see Choices About How We Use and Disclose Your Information.

How we use your information

We use the information we collect about you or that you provide to us, including any personal information:

  • To present our Services and their content to you.
  • To provide you with information, products or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To provide you with notices about your account, including expiration and renewal notices.
  • To perform our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and billing.
  • To notify you of changes to our Services.
  • To allow you to participate in interactive features on our Services.
  • In any other way that we may describe when you provide the information.
  • For any other purpose with your consent.

We may use the information we collect from you to allow us to display advertisements to our advertisers' target audiences. Even if we do not disclose your personal information for these purposes without your consent, if you click on or interact with an ad, the advertiser may assume that you meet its objective or target criteria.

Disclosure of your information

We may disclose aggregated information about our users and information that does not identify any individual, without restriction.

We may disclose personal information we collect or you provide as described in this Policy:

  • To our subsidiaries and affiliates.
  • For contractors, service providers and other third parties we use to support our business and provide our Services.
  • To a purchaser or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of a bankruptcy, liquidation or similar proceeding, where the information Users' personal data held by us are among the transferred assets.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law or legal process, including responding to any governmental or regulatory request.
  • If we believe that disclosure is necessary or appropriate to protect our rights, property or the safety of ourselves and our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
  • Under certain circumstances, we may be required to disclose your personal information in response to valid requests from public, regulatory or governmental authorities, including to meet national security or law enforcement requirements.
  • ConsignadoJa's responsibility for data received pursuant to the EU-US Privacy Shield or the Swiss-US Privacy Shield and the subsequent transfer of such data to third parties is detailed in the Privacy Shield Principles. In cases of subsequent transfer to third parties of data from EU or Swiss individuals received pursuant to the EU-US Privacy Shield or the Swiss-US Privacy Shield, ConsignadoJa is potentially liable. In particular, ConsignadoJa remains liable under the Privacy Protection Principles if third-party agents hired to process personal data on its behalf do so in a manner inconsistent with the Privacy Protection Principles, unless ConsignadoJa proves that it is not responsible for the event that gave rise to the damage.

Choices about how we use and disclose your information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your personal information and similar data that we may collect and store:

  • You can set your browser to refuse to accept all or some browser cookies, or to alert you when cookies are being set. If you disable or refuse cookies, please note that some parts of our Services (including certain websites and applications that you may access through our Services) may be inaccessible or not function properly.
  • For some of our products, we use Google Analytics advertising features, including remarketing with Google Analytics, Google Display Network impression reporting, DoubleClick platform integrations, and Google Analytics demographic and interest reporting. For information on currently available Google Analytics opt-outs, click here .
  • Some of our products and services may include advertisements from Microsoft. To learn more about the information Microsoft collects, click here . You can opt out of Microsoft's personalized advertising services by following the instructions found here .
  • We do not control the collection or use of your personal information by third parties to serve interest-based advertising. However, these third parties may provide you with ways to opt out of collecting or using your personal information in this way. In general, you can also opt out of receiving personalized ads from third-party advertisers and ad networks that are members of the Network Advertising Initiative (NAI) or that adhere to the Digital Advertising Alliance's Self-Regulatory Principles for Online Behavioral Advertising (DAA) by visiting the site opt-out pages on the NAI website and the DAA website.
  • ConsignadoJa recognizes that EU and Swiss individuals have the right to access the personal information we hold about them. An EU or Swiss individual wishing to access or wishing to correct, amend or delete inaccurate data should contact ConsignadoJa. If requested to remove data, we will respond within a reasonable time.
  • We will also provide EU or Swiss individuals with opt-out or opt-in options before we share your data with third parties other than our agents, or before we use it for a purpose other than that for which it was originally collected or subsequently authorised.
  • To limit the use and disclosure of your personal information, please submit a written request here .

Accessing and correcting your information

We want to keep you in control of the personal information you give us. In this way, you can review, correct, change or remove the registry settings of the personal information that you provide to us and that we subsequently control. To opt out of receiving future communications from us, please contact us .

You may also contact ConsignadoJa to request access, correct or delete any personal information you have provided to us. We cannot honor a request to change information if we believe the change would violate any law or legal requirement or make the information incorrect.

California Privacy Rights and Disclosures and the CCPA

This California Privacy and Disclosure Rights section addresses the legal rights and obligations set forth in the California Consumer Privacy Act (the "CCPA") to comply with the requirements set forth in the CCPA for companies doing business in California and/or offering its services to California residents, including with respect to information that identifies, relates, describes, can reasonably be associated with, or can be reasonably linked, directly or indirectly, to California consumers or California households (collectively, “California Information”).

California Information We Collect and/or Share

This section of the Policy provides the information California residents need to exercise their rights to their California Information. Here is information about California Information that we may have collected and shared about consumers in the twelve months prior to the Effective Date of this Policy.

In the year prior to the date this Policy was last updated, on or through some of our Services, we may have collected and/or shared (for operational purposes with providers who provide services to or for us relating to the development, improvement, provision and /or offering our Services) the following categories of California Information:

  • Address and other identifiers — such as email address, device type, web browser, operating system, or other similar identifiers;
  • Online and unique identifiers — such as IP address, device IDs derived from device type, or other similar identifiers;
  • Characteristics of protected classifications — such as race, ethnicity, or sexual orientation;
  • Certain commercial information — such as products or services purchased, obtained or considered through our Services, or other purchases or consumer stories or trends;
  • Internet, gaming, or other electronic network activity information - such as browsing history, search history, and information about an individual's interaction with an Internet site, application, or advertisement;
  • Location information – geolocation information about where you are accessing our Services (for example, if you access our Services on your mobile phone or tablet, we may collect information about the exact location of your device to the extent possible);
  • Online viewing activities and habits (e.g. videos viewed, pages viewed); and
  • Inferences drawn from the California Information, such as individual profiles, preferences, characteristics and behaviors.

We may have collected these categories of information from California for the following purposes:

  • Providing services on behalf of our various businesses, such as retaining users, providing content recommendations and/or processing information;
  • Prevention of fraud and crime;
  • Debugging system errors;
  • Marketing and advertising;
  • Internal research, analysis, and development — for example, user preference analysis; and
  • Develop, maintain, provision or upgrade networks, products, services or devices.

We may have obtained California Information from a variety of sources, including:

  • Directly from you, including technical and usage information when you use our Services;
  • Linked sites, such as social media sites and other third-party platforms;
  • Our various affiliated entities;
  • Our joint ventures and promotional and strategic partners;
  • Information providers;
  • Distributors, service providers and other suppliers;
  • Marketing mailing lists;
  • Other users who submit California Information about you, such as inviting you to participate in an offer, making recommendations, or sharing content; and
  • Publicly available sources.

While the CCPA defines 'selling' very broadly, there is no industry-wide consensus on whether to allow third parties to collect personal data through cookies and other similar tracking technologies for the purpose of serving interest or location-based advertising and/or similar targeting activities constitute a “sale” under the CCPA. However, a “sale” under the CCPA may be deemed to include sharing California Information in exchange for something of value. Pursuant to this broad definition, in the year prior to the date this Policy is last updated, on or through some of our Services, we may be deemed to have sold the following categories of California Information:

  • Address and other identifiers — such as email address, device type, web browser, operating system, or other similar identifiers;
  • Online and unique identifiers — such as IP address, device IDs derived from device type, or other similar identifiers;
  • Characteristics of protected classifications — such as race, ethnicity, or sexual orientation;
  • Certain commercial information — such as products or services purchased, obtained or considered through our Services, or other purchases or consumer stories or trends;
  • Internet, gaming, or other electronic network activity information - such as browsing history, search history, and information about an individual's interaction with an Internet site, application, or advertisement;
  • Location information – geolocation information about where you are accessing our Services (for example, if you access our Services on your mobile phone or tablet, we may collect information about the exact location of your device to the extent possible);
  • Online viewing activities and habits (e.g. videos viewed, pages viewed); and
  • Inferences drawn from the California Information, such as individual profiles, preferences, characteristics and behaviors.

Your California Privacy Rights to Request Disclosure of Information We Collect and Share About You

If you are a California resident, California Civil Code Section 1798.83 permits you to request information about our practices relating to the disclosure of your personal information by certain ConsignadoJa members and their affiliated entities to third parties for their direct marketing purposes. You may choose not to share your personal information with unaffiliated third parties for the third party's direct marketing purposes under certain circumstances. Please contact us with your order.

In addition, if you are a California resident, the CCPA grants you the right to request certain information about our practices with respect to California Information. In particular, you can request the following:

  • The specific categories and portions of your California Information that we collect;
  • The categories of sources from which we collect your California information;
  • The business or commercial purposes for which we collect or 'sell' your California Information; and
  • The categories or types of third parties we share your California information with.

You can send us a request for the following additional information:

  • The categories or types of third parties to which we sell your California Information and the category or categories of California Information sold to each.
  • The categories or types of California Information we share with service providers who provide services to us, such as processing your invoice.

To exercise your CCPA rights with respect to this information, please contact us . These disclosure requests are usually free.

Your Right to Request Deletion of California Information

Upon your request, we will delete California information that we collect about you, except in situations where this information is necessary to: provide you with a product or service that you request; perform a contract we entered into with you; maintain the functionality or security of our systems; fulfill or exercise rights provided for by law; or use the information internally in a way that is consistent with the context in which you provided the information to us or that is reasonably in line with your expectations based on your relationship with us.

To exercise your right to request deletion of your California information, please contact us. These requests are usually free.

Your Right to Ask Us Not to Sell Your California Information

You can always tell us not to sell your California information by contacting us.

Once we receive and process your request, we will not sell your California information unless you later allow us to do so.

data security

We implement security measures designed to protect your personal information from accidental loss and unauthorized access, use, alteration and disclosure.

Unfortunately, the transmission of information over the Internet is not completely secure. While we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to (or collected by) our Services. Any transmission of personal information is at your own risk. We are not responsible for circumventing any privacy settings or security measures contained or implemented through the Services.

Dispute Resolutions

In compliance with the Privacy Shield Principles, ConsignadoJa undertakes to resolve complaints about your privacy and our collection or use of your personal information. Individuals from the European Union or Switzerland with questions or complaints about this privacy policy should first contact ConsignadoJa.

ConsignadoJa has also committed to referring unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit http://www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to register a complaint.

Under certain conditions, described in more detail on the Privacy Shield website https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint , you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

Changes to our privacy policy

It is our policy to post any changes we make to our Policy on this page. If we make material changes to the way we handle our users' personal information, we will let you know by means of a notice available in connection with your use of our Services after such changes are implemented. The date the Policy was last revised is at the top of the page. You are responsible for ensuring that we have an active and updatable email address for you and for periodically visiting this Policy to check for any changes.

Contact information

For questions or comments about this Policy and our privacy practices, please contact us at:

[email protected]